Thank you for purchasing products from le petite Soap a la Mode. Soapalamode.com is owned and operated by DonnaMarie. In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If you have initiated a return after 14 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team and we will be happy to help you further. There are always circumstances that warrant individual case review. Soap a la Mode takes full responsibility for any errors that may occur with your order. If for some reason there is an error with your order, Soap a la Mode will make sure that you receive a replacement at no charge to you and you may keep the item(s) originally sent.

Thank you for purchasing products from le petite Soap a la Mode. Soapalamode.com is owned and operated by DonnaMarie. In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If you have initiated a return after 14 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team and we will be happy to help you further. There are always circumstances that warrant individual case review. Soap a la Mode takes full responsibility for any errors that may occur with your order. If for some reason there is an error with your order, Soap a la Mode will make sure that you receive a replacement at no charge to you and you may keep the item(s) originally sent.